South African Airways Lost & Found

South African Airways Lost & Found

If you have lost an item during your journey with South African Airways, you can follow these steps to report and recover it:

At the Airport

Report Promptly: Notify the relevant office as soon as possible to increase the likelihood of recovering your item.

Provide Details: When reporting, include a detailed description of the lost item, your flight details, and contact information.

Follow Up: Keep in touch with the lost and found office for updates on your item's status.

General Baggage Services

Phone: +27 11 978 2888

Email: baggageservices@flysaa.com

Hours: Monday to Friday, 08:00 – 16:30 (SAST)

O.R. Tambo International Airport (Johannesburg)

Phone: +27 11 921 6262

Location: Terminal A

East London Airport

Phone: 043 706 0216

Cape Town International Airport

Phone: 021 936 2202

Email: thabanimkhize@flysaa.com

If you've misplaced an item onboard a South African Airways (SAA) flight, it's important to act promptly to enhance the chances of recovery.

For further information on lost items, please contact South African Airways Reservation Office at +27 11 978 1111 or 0861 606 606 (sharecall in SA only).